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SERVICES - DEPLOY

EMBARK ON YOUR JOURNEY TO DELIVERING SERVICES 

THE GATEWAY TO PROFITABILITY, DIFFERENTIATION & MORE

Select your Services Delivery area of focus for training and certification.  Elective training is also available to deepen your portfolio knowledge quarterly with updates to stay ahead of the technical curve and give you the competitive edge to deliver and resell services.

 

  • UNDERSTANDING SERVICES DELIVERY REQUIREMENTS
  • GET TRAINED AND CERTIFIED
  • VIEW THE LATEST UPDATES
  • LEARN ABOUT RESELLING SERVICES

Deliver your own Deploy and Support* Services

Review the Services Delivery Enablement Matrix to:

  • determine competency requirements
  • review knowledge maintenance
  • understand offer collateral and information
  • access tools and resources
  • discover delivery capabilities

 

*Services Support Enablement is only available in select countries.

 

 

What's next?  After you have explored the requirements in the Services Delivery Enablement Matrix, we recommend the following activities to continue your services journey:

  • Understand the training and certification program and scheduling:  Now that you know what's required to deliver services for your chosen competency, you can learn more about the Dell Technologies certification framework, including available Proven Professional certifications and how to register for exams
  • Stay current with recent portfolio updates:  Come back to this section each quarter to stay ahead of the technical curve with our most recent training updates
  • Compliment your portfolio by reselling services:  In this area you will learn how to identify and position the best services opportunities for your customer's solutions
 

Training and certification overview

Understanding the training and certification program scheduling:  Now that you know what's required to deliver services you can learn more about the Dell Technologies certification framework, including available Proven Professional certifications and how to register for exams.

 


Competency-aligned   

Partner Plans for Dell Learning Hub

Gain access to competency-aligned courses and labs, certification exam details and practice tests with ease in our Dell Learning Hub.  Choose a plan that best fits your individual or team-wide learning needs.  Simplified purchase options allow for maximum flexibility and tailored learning.


Steps to get Certified

Looking to get certified?  We have provided a step-by-step guide to help you through the process.


View your Certification Badges

After achieving your certification, share your accomplishments with the world.  Check out this location to view and share your certification badges.


Learn more about Education Services

Check out the Education Services home page to see what other learning opportunities are available for you.

Stay current with recent portfolio updates

Come back to this section each quarter to stay ahead of the technical curve with our most recent services competency updates

 

 

Select a portfolio to understand recent product and solution announcements:

  • Converged/Hyper-converged
  • Data Protection
  • Networking
  • Server
  • Storage
  • Client

 

 

 

 

 

 

 

 

 

 

 

 

VxRail
October 2023 New Skills Maintenance VxRail 8.0.120 Recorded Knowledge Transfer [ESCPXD06310]
New Training VxRail 8.0.XXX Installation [ESCPXD05509]
New Skills Maintenance VxRail 8.0.200 Recorded Knowledge Transfer [ESCPXD06218]
New Skills Maintenance VxRail 7.0.480 Recorded Knowledge Transfer [ESCPXD06157]
New Training VxRail 8.0.XXX Planning [ESCPXD05508]
New Training VxRail 8.0.XXX Feature: REST API [ESCPXD05505]
New Training VxRail VD-4000 Concepts [ESCPXD05832]
July 2023 New On-Demand Lab VxRail 7.0.XXX Administration - On Demand Lab [ESCPXS03609]
New Skills Maintenance VxRail 7.0.460 Recorded Knowledge Transfer [ESCPXD05829]
New Additional Training VxRail 8.0.XXX Concepts [ESCPXD05504]
April 2023 New Skills Maintenance VxRail 8.0.100 Recorded Knowledge Transfer [ESCPXD05661]
Updated Training  VxRail 7.0.XXX Administration [ESCPXD05344] 
New Skills Maintenance VxRail 7.0.420 Recorded Knowledge Transfer [ESCPXD05219]
New Skills Maintenance VxRail 7.0.450 Recorded Knowledge Transfer [ESCPXD05307]
New Skills Maintenance AMD Pensando DPU Troubleshooting Recorded Knowledge Transfer [ESCPXD05394]
January 2023 New Skills Maintenance VxRail 8.0.010 Recorded Knowledge Transfer [ESCPXD05152]
New Skills Maintenance CloudIQ  - VxRail 2-Node ROBO and Stretched Cluster and DPU Details in Host Details Recorded Knowledge Transfer [ESCPXD05092]
New Skills Maintenance VxRail 8.0.000 Recorded Knowledge Transfer [ESCPXD04991]
New Skills Maintenance CloudIQ - VxRail Custom Report and REST API Recorded Knowledge Transfer [ESCPXD04977]
New Skills Maintenance CloudIQ  - VxRail Health Score Improvement Based on SR List of Critical Events Recorded Knowledge Transfer [ESCPXD05185]
October 2022 New Skills Maintenance VxRail 7.0.410 Recorded Knowledge Transfer [ESCPXD04917]
New Additional Training AMD Pensando DPU Overview Recorded Knowledge Transfer [ESCPXD04916]
Updated Training VxRail 7.0.XXX Feature - REST API [ES102CPX02009]
New Training VxRail 7.0.XXX Implementation - Internal and Partner Tasks [ESCPXD04161]
New Skills Maintenance CloudIQ – VxRail MyVxRail EOL-10 Report Recorded Knowledge Transfer [ESCPXD04684]
New Skills Maintenance CloudIQ - VxRail Host Level Performance Launch to Pre-Built Report Recorded Knowledge Transfer [ESCPXD04683]
New Skills Maintenance CloudIQ - VxRail Host Details View Recorded Knowledge Transfer [ESCPXD04574]
New Training VxRail 7.0.XXX Installation and Implementation [ESCPXD04468]
New Skills Maintenance VxRail Add ADC Version to CIQ Support Portal Recorded Knowledge Transfer [ESCPXD04507]

 

 

 

 

 

 

 

 

 

 

PowerProtect Software
October 2023 New Skills Maintenance Dell PowerProtect Data Manager Administration [ESDPSD04555]
July 2023 New Skills Maintenance Dell PowerProtect Data Manager 19.14 Recorded Knowledge Transfer [ESDPSD05729]
New Additional Training Dell PowerProtect Data Manager Administration [ESDPSD04555]
New Addtional Training Dell PowerProtect Data Manager File System Integration [ESDPSD05316]
April 2023 New Addtional Training Dell PowerProtect Data Manager Oracle Integration
New Addtional Training Dell PowerProtect Data Manager SAP HANA Integration
New Addtional Training On Deman Lab: Dell PowerProtect Data Manager Oracle Integration
New Addtional Training On-Demand Lab: Dell PowerProtect Data Manager SAP HANA Integration
New Skills Maintenance Dell PowerProtect Data Manager Upgrade
New Skills Maintenance PowerProtect Data Manager 19.13 and Cloud Disaster Recovery 19.13 Recorded Knowledge Transfer
New Skills Maintenance On-Demand Course: PowerProtect Cloud Snapshot Manager - FY24-Q1 March 2023 Increment Recorded Knowledge Transfer
January 2023 New Skills Maintenance Data Protection Central 19.8 Recorded Knowledge Transfer [ ESDPSD04776]
Updated Training Dell vProtect Implementation and Administration [ES402DPS01913]
New Skills Maintenance Dell Data Protection Central 19.8 Differences [ESDPSD04833]
New Skills Maintenance Dell PowerProtect Data Manager Implementation [ES131DPS00987]
New Skills Maintenance Dell PowerProtect Data Manager Microsoft SQL Integration [ES131DPS00998]
New Skills Maintenance Dell PowerProtect Data Manager VM Integration [ES142DPS00996]
New Skills Maintenance Dell PowerProtect Data Manager Administration [ESDPSD05024]
New Skills Maintenance Dell PowerProtect Data Manager Oracle Integration [ES131DPS00985]
New Skills Maintenance Dell PowerProtect Data Manager SAP HANA Integration [ES101DPS01685]
October 2022 Updated Training Dell PowerProtect Data Manager Implementation [ES131DPS00979]
Updated Training Dell PowerProtect Data Manager Microsoft SQL Integration [ES131DPS00986]
Updated Training Dell vProtect Concepts [ES101DPS01909]
Updated Training Dell vProtect Implementation and Integration [ES501DPS01910]
Updated Training Dell PowerProtect Data Manager VM Integration [ES131DPS00984]
New Skills Maintenance PowerProtect Cloud Snapshot Manager - FY23-Q3 October 2022 Increment Recorded Knowledge Transfer [ESDPSD04709]
New Skills Maintenance PowerProtect Data Manager 19.12 Recorded Knowledge Transfer [ESDPSD04734]

 

 

 

 

 

 

 

 

 

 

 

 

Data Center Networking
October 2023 New Skills Maintenance Enterprise SONiC Distribution by Dell Technologies 4.1 Differences [ESNETD05648]
New Skills Maintenance Dell Networking CloudIQ OS10 Integration [ESNETD05135]
New Skills Maintenance SmartFabric OS10.5.6.0 Recorded Knowledge Transfer [ESNETD05852]
New Additional Training Enterprise SONiC Distribution by Dell Technologies Implementation and Administration without Automation [ESNETS05963]
New Skills Maintenance Dell Networking OS10 10.5.5.0 Upgrade using DUP File [ESNETD05871]
July 2023 New Skills Maintenance SmartFabric Storage Software for NVMe/TCP Endpoints Recorded Knowledge Transfer [ESNETD05716]
New Additional Training SmartFabric Services, OMNI 3.1, 3.2, 3.3.1 and OS10 10.5.3, 10.5.4.5 Technical Differences [ESNETD05393]
New Additional Training Enterprise SONiC Distribution by Dell Technologies 4.1 Differences [ESNETD05648]
New Additional Training Dell Networking CloudIQ OS10 Integration [ESNETD05135]
April 2023 New Additional Training Dell Networking SmartFabric Services for PowerEdge MX7000 Implementation [ESNETD04523]
New Skills Maintenance Dell Networking SmartFabric OS10 VLAN Stacking Implementation [ESNETD05074]
New Additional Training Dell Networking SmartFabric Services for PowerEdge MX7000 Implementation [ESNETD04523]
October 2022 New/Updated Training Dell Networking Concepts and Features [ESNETD03880]
New Additional Training Enterprise SONiC Distribution by Dell Technologies Implementation and Administration ESNETS04306]
New Skills Maintenance Dell Networking SmartFabric Services and OMNI Features and Implementation [ESNETS03393]
Modular Infrastructure
October 2023 no updates

 

 

 

 

PowerEdge Server
October 2023 New Skills Maintenance 16G AMD PowerEdge C6615 Features [ESSVRD05868]
New Skills Maintenance Dell OpenManage Enterprise Administration [ES301SVR00822]
July 2023 New Skills Maintenance 16G Intel PowerEdge XR5610 Features [ESSVRD05362]
New Skills Maintenance PowerEdge XE9640(nVidia) Recorded Knowledge Transfer [ESSVRD05760]
New Additional Training PowerEdge XE9680 Maintenance Augmented Reality Assistant [ESSVRD05496]
New Additional Training 16G Intel PowerEdge R760xd2 Features [ESSVRD05406]
New Additional Training 16G Intel PowerEdge R760xd2 Maintenance [ESSVRD05407]
New Additional Training 16G Intel PowerEdge T560 Maintenance [ESSVRD05337]
New Additional Training 16G Intel PowerEdge T560 Features [ESSVRD05336]
New Additional Training 16G Intel PowerEdge XE8640 Features [ESSVRD05438]
New Additional Training 16G Intel PowerEdge XE8640 Implementation [ESSVRD05440]
New Additional Training 16G Intel PowerEdge XE8640 Maintenance [ESSVRD05439]
New Skills Maintenance 16G Intel PowerEdge R760xa Features [ESSVRD05410]
New Skills Maintenance 16G Intel PowerEdge R760xa Maintenance [ESSVRD05411]
New Skills Maintenance 16G Intel PowerEdge R860 and R960 Features [ESSVRD05429]
New Skills Maintenance 16G Intel PowerEdge XR7620 Maintenance [ESSVRD05409]
New Skills Maintenance 16G Intel PowerEdge XR5610 Features [ESSVRD05362]
New Skills Maintenance 16G Intel PowerEdge R860 Maintenance [ESSVRD05430]
New Skills Maintenance 16G Intel PowerEdge R960 Maintenance [ESSVRD05431]
New Skills Maintenance 16G Intel PowerEdge XR7620 Features [ESSVRD05408]
New Skills Maintenance iDRAC 7.00.00.00 Recorded Knowledge Transfer
April 2023 New Skills Maintenance 16G PowerEdge BOSS N1 - Administration [ESSVRD04951]
New Skills Maintenance 16G AMD PowerEdge R6615, R6625, R7615, R7625 Features [ESSVRD05072]
New Skills Maintenance 16G Intel PowerEdge R660 and R760 Features [ESSVRD04934]
New Skills Maintenance 16G Intel PowerEdge C6600 and C6620 - Features [ESSVRD04931]
New Skills Maintenance PowerEdge R760xa Recorded Knowledge Transfer [ESSVRD05208]
New Skills Maintenance PowerEdge XE8640 Recorded Knowledge Transfer [ESSVRD05204]
New Skills Maintenance PowerEdge XE9680 Features [ESSVRD05153]
New Skills Maintenance 16G Intel PowerEdge R660xs, R760xs, HS6510, and HS6520 Features [ESSVRD05331]

 

 

 

 

 

 

 

 

 

 

PowerMax
October 2023 New Additional Training On-Demand Course : PowerMax Family Administration – eNAS [ESSTGD05349]
New Skills Maintenance On-Demand Course : PowerMaxOS 10.1 Differences for Field Services [ESSTGD06164]
New Skills Maintenance On-Demand Course : PowerMaxOS 10.1 Differences [ESSTGD05935]
New Skills Maintenance On-Demand Course : PowerMax 10.1 (Laurel) Recorded Knowledge Transfer [ESSTGD05870]
New Additional Training On-Demand Course : PowerMaxOS 10 Data Mobility—Non-Disruptive Migration (NDM) [ESSTGD05294]
July 2023 New Skills Maintenance On-Demand Course : PowerMax Family Administration–Local Replication [ESSTGD05292]
New Skills Maintenance On-Demand Course : PowerMax 10.1 (Laurel) Recorded Knowledge Transfer [ESSTGD05870]
New/Updated Training On-Demand Course : Unisphere for PowerMax 10 Implementation [ESSTGD05296]
New Additional Training On-Demand Course : PowerMaxOS 10 Data Mobility—Non-Disruptive Migration (NDM) [ESSTGD05294]
New Additional Training On-Demand Course : PowerMax Family Administration–Storage Provisioning [ESSTGD05348]
April 2023 New Skills Maintenance On-Demand Course : PowerMaxOS 10.0.1 Differences
New Skills Maintenance On-Demand Course : VMAX and PowerMax eNAS Install and Upgrade 
January 2023 New Skills Maintenance On-Demand Course : PowerMax and VMAX All Flash 250/950 Installation and Upgrade [ESSTGD04921]
New Additional Training On-Demand Course : PowerMax Cyber Recovery Vault Recorded Knowledge Transfer [ESSTGD04973]
New Skills Maintenance On-Demand Course : VMAX All Flash and VMAX3 Maintenance [ESSTGD04911]
New Skills Maintenance On-Demand Course : Symmetrix VMAX Maintenance [ESSTGD04910]
New Skills Maintenance On-Demand Course : PowerMax and VMAX All Flash 250/950 Maintenance [ESSTGD04922]
October 2022 New/Updated Training PowerMaxOS 10 Maintenance [ESSTGD04438]
New Additional Training Unisphere for PowerMax 10 Implementation and Administration Differences [ESSTGD04459]
New Additional Training PowerMaxOS 10 Configuration Administration and Business Continuity Administration Differences [ESSTGD04439]
New Additional Training PowerMaxOS 10 Local and Remote Replication Concepts Differences [ESSTGD04458]
New Skills Maintenance Ansible Modules for PowerMax v2.0 Recorded Knowledge Transfer [ESSTGD04629]
New Additional Training PowerMaxOS 10 Installation [ESSTGD04437]
New Additional Training PowerMaxOS 10 Data Mobility [ESSTGD04298]
New Additional Training PowerMaxOS 10 Concepts and Features [ESSTGD04299]
New Additional Training PowerMaxOS 10 Hardware Concepts [ESSTGD04457]
New Skills Maintenance PowerShell for PowerMax v2.0 Recorded Knowledge Transfer [ESSTGD04647]
New Additional Training PowerMaxOS 10 Solutions Design Differences [ESSTGD04461]

 

 

 

 

PowerStore
October 2023 New Skills Maintenance On-Demand Course : PowerStore 3.6 Technical Differences [ESSTGD06137]
July 2023 New Additional Training On-Demand Course : Midrange Storage Performance Planning [ESSTGD05299]
New Additional Training On-Demand Course : Midrange Storage Solution Design [ESSTGD04959]
April 2023 New Skills Maintenance On-Demand Course : PowerStore 3.5 Technical Differences
New/Updated Training Classroom & Virtual Classroom : PowerStore Implementation and Administration
New Additional Training On-Demand Course : Ansible Modules for PowerStore v1.9 Recorded Knowledge Transfer
New Additional Training On-Demand Course : Terraform Provider v1.0 for PowerStore Recorded Knowledge Transfer
New Skills Maintenance On-Demand Course : PowerStore 3.6 Recorded Knowledge Transfer
January 2023 New Skills Maintenance On-Demand Course : Modular Managed Security for PowerStore [ESSTGD04763]
October 2022 New Additional Training PowerStore Design: PowerSizer [ESSTGD04697]
New Skills Maintenance PowerStore 3.0 PowerStore T Implementation [ESSTGD04638]
New Skills Maintenance PowerStore 3.0 Basic Troubleshooting [ESSTGD04774]
New/Updated Training PowerStore 3.0 Administration: Troubleshooting [ESSTGD04757]
New/Updated Training PowerStore 3.0 Concepts and Features [ESSTGD04768]
New/Updated Training PowerStore 3.0 System Administration [ESSTGD04640]
New/Updated Training PowerStore 3.0 Installation: Cabling [ESSTGD04770]
New/Updated Training PowerStore 3.0 Maintenance [ESSTGD04772]
New/Updated Training PowerStore 3.0 PowerStore X Implementation [ESSTGD04639]
New Skills Maintenance PowerStore 3.0 Administration: File Provisioning [ESSTGD04641]
New Skills Maintenance PowerStore 3.0 Administration: VMware Provisioning [ESSTGD04642]
New Skills Maintenance PowerStore 3.0 Migration: Import External Storage [ESSTGD04756]
New Skills Maintenance PowerStore 3.0 Administration: Replication [ESSTGD04643]
New/Updated Training PowerStore 3.0 Upgrades [ESSTGD04773]
New/Updated Training PowerStore 3.0 Installation [ESSTGD04769]

 

 

 

 

 

 

VPLEX 
October 2022 Competency Rule Update Metro Node Administration [ESSTGS03695]

 

 

XtremIO
April 2023 no updates  

 

 

 

 

Unified Workspace
October 2023  No updates

Compliment your portfolio by Reselling Services

 

Resell Dell Technologies Services:  If your role is aligned to Sales or Presales, learn how to identify and position the best Services opportunities for your customer's solutions

You may also be interested in ...

 

TRT/Program Tracker

Allows Partners to monitor their training and revenue achievements

(Only nominated contacts will have access)


Channel Services Helpdesk

Services Partner onboarding, delivery tools access, authorizations and entitlements, competency tracking and services training requirements


Partnering with Services

Learn the latest about Services rebates, incentives, and delivery opportunities to grow your profitablity. 


Training Reference Guide

Documents about the training and competencies available.


Partner Portal

Central access to information and tools

Click here to learn how to navigate the Services section of Partner Portal


Online Partner Support

Assistance with Deal Registration, Solution Configurator, Partner Program Benefits, and more